Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their Personally Identifiable Information (PII) is being used online. PII, as used in Canadian and U.S. privacy law, is information that can be used on its own or with other information to identify, contact, or locate a single person.Please read this Privacy Policy carefully to understand how we collect, use, protect, or otherwise handle your personal information in accordance with our website.What personal information do we collect?
When ordering, subscribing, or registering on our site, you may be asked to enter your:
- Name
- Email address
- Payment information (processed securely through Stripe)
- Or other details to help you with your experienceWe do not store full credit card details on our servers.When do we collect information?
We collect information from you when you:
- Place an order
- Subscribe to a newsletter
- Fill out a form or contact us via live chat
- Use our site’s contact features
- Or otherwise interact with our websiteHow do we use your information?We may use the information we collect from you in the following ways:
- To process your transactions securely and efficiently
- To send periodic emails regarding your order or other products and services
- To improve our website and customer experience
- To respond to inquiries and provide customer support
- To follow up with you after correspondence (live chat, email, or support requests)How do we protect visitor information?Our website is regularly scanned for security vulnerabilities to make your visit as safe as possible. We use malware scanning and SSL encryption on all data transmissions.Your personal information is stored behind secured networks and is only accessible by a limited number of authorized persons who have special access rights and are required to keep the information confidential.All sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
All transactions are processed through a secure payment gateway (Stripe) and are not stored or processed on our own servers.Do we use cookies?Yes. Cookies are small files transferred to your computer through your web browser (if allowed). They help websites recognize your browser, remember preferences, and improve your overall experience.We use cookies to:
- Understand and save users’ preferences for future visits
- Compile aggregate data about site traffic and interactions to improve functionality
- Track analytics through Google Analytics 4 (GA4)
- Support remarketing campaigns and advertising through Google and social media platformsYou can choose to turn off cookies through your browser settings.
If you disable cookies, some site features may not function properly, but you can still make purchases.Third-party disclosureWe do not sell, trade, or otherwise transfer your personally identifiable information to outside parties.However, trusted third-party service providers who assist us in operating our website, processing payments, or serving users (such as Stripe, Google, and Meta) may have access to certain data, but are required to keep it confidential and use it only for the purpose of providing their services.Third-party links
These third-party sites have separate and independent privacy policies. We have no responsibility or liability for the content or activities of these linked sites.GoogleWe use Google Analytics and Google Ads on our website.Google, as a third-party vendor, uses cookies to help us understand user behavior and improve our services.
Users may opt out of Google’s use of cookies by visiting the Google Ad Settings page.We have implemented the following:
- Remarketing with Google Ads
- Google Display Network Impression Reporting
- Google Analytics Demographics and Interests ReportingTogether with third-party vendors, we use first-party cookies (Google Analytics) and third-party cookies (such as DoubleClick) to compile data regarding user interactions with ad impressions and website usage.Opting outYou can set preferences for how Google advertises to you using the Google Ad Settings page.
Alternatively, you can opt out by visiting:
- Network Advertising Initiative opt-out page
- Google Analytics Opt-Out Browser Add-onJurisdiction and Data ResidencyStar Rank Pro is based in Vancouver, British Columbia, Canada. Your personal information may be collected, used, processed, or stored in Canada, the United States, or other locations where our service providers (such as Stripe, Google, or our hosting partners) operate.By using our website, you consent to the transfer of your information across borders, including to jurisdictions that may have different data protection rules than your country of residence.Compliance with Canadian Privacy Laws (PIPEDA)Star Rank Pro complies with the Personal Information Protection and Electronic Documents Act (PIPEDA).You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete data
- Withdraw consent for marketing communications at any timeTo make a privacy request, please contact us at [email protected].California Online Privacy Protection Act (CalOPPA)According to CalOPPA, we agree to the following:
- Users can visit our site anonymously
- Our Privacy Policy link includes the word “Privacy” and is easily found on our website
- Users will be notified of any privacy policy changes on this page
- Users can change their personal information by emailing usDo Not Track (DNT) signals:
We honor DNT signals and do not track, plant cookies, or use advertising when a DNT mechanism is in place.Children’s Online Privacy Protection Act (COPPA)We do not specifically market to children under 13 years of age, and we do not knowingly collect personal information from them.Fair Information PracticesIn the event of a data breach, we will take the following responsive action:
- Notify users via on-site notification within 1 business dayWe also adhere to the Individual Redress Principle, giving individuals the right to pursue legally enforceable rights against data collectors and processors who fail to comply with the law.CAN-SPAM ActWe collect your email address in order to:
- Send information, respond to inquiries, and provide customer updates
- Market to our mailing list or continue communication after a transactionTo comply with CAN-SPAM, we agree to:
- Not use false or misleading subjects or email addresses
- Identify messages as advertisements when applicable
- Include our business mailing information in emails
- Honor opt-out/unsubscribe requests quickly
- Allow users to unsubscribe using a link or by emailing us directlyIf at any time you wish to unsubscribe from future emails, contact:
📧 [email protected] and we will promptly remove you from all correspondence.Contacting UsIf you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:
Star Rank Pro
Vancouver, BC, Canada
📧 [email protected]
🌐 https://www.starrankpro.com